"A wealth of experience was on offer here"

"The experience was far better than I thought"

"All aspects of the process were well managed"

"We were given clear information and guidance on research in between meetings"

"The mediator really listened to me"

"I didn’t think we would reach settlement"

"A safe pair of hands"

"The mediator was intelligent, kind and professional"

"When I referred the responses were quick and clear"